How to transfer a Jio eSIM from one device to another?

Steps to transfer Jio SIM/eSIM from an existing iPhone to a new one.

  • Step 1: Ensure passcodes are enabled on both iPhones and the Jio number is active with your Email ID registered. Connect your new iPhone to Wi-Fi or a different mobile hotspot (not the one you are transferring). Place both iPhones near each other and connect them via Bluetooth.
  • Step 2: On your new iPhone, go to 'Settings', tap 'Mobile Service', select 'Add eSIM' and choose 'Transfer from Nearby iPhone'. After that, confirm the transfer request on the existing iPhone.
  • Step 3: Enter the verification code displayed on the new iPhone into the existing iPhone. After verification, install the eSIM profile by following the instructions on your new iPhone.

  • Note:
    1. SMS service will be unavailable for up to 24 hours.
    2. For iPad, you can follow the same steps by selecting ‘Other Options’ and then choosing ‘Transfer iPad Plan’.
    Looking to transfer your physical SIM mobile number to eSIM on your Apple device? Check the steps here
Steps to transfer Jio eSIM from one device to another eSIM-enabled Android device.
  • Step 1:Open the MyJio app. Go to the search field, type 'eSIM' and tap on 'Switch to eSIM'
  • Step 2:Confirm your email address and enter the EID number of the device where you wish to activate the eSIM
  • Step 3:Authenticate your request using the OTP sent to your Jio number
Once your eSIM request is successfully processed, you'll receive an eSIM profile notification on your device or an eSIM profile QR code via email from notification@Jio.com at your Email ID. Then, follow the instructions to install the eSIM on your device. To learn the step-by-step process, please click here

Steps to transfer a Jio SIM/eSIM from existing Android phone to new eSIM-enabled Android phone.

  • Step 1: Ensure a screen lock (PIN, pattern or password) is enabled on both Android phones and your Jio number is active with your Email ID registered. Keep both phones on the latest system update — your new phone should be on Android 14 or above. Connect the new phone to Wi-Fi, turn on Bluetooth on both phones, and place them next to each other.
  • Step 2: On your new Android phone, go to ‘Settings’ > ‘Network & Internet’ > ‘SIMs’ (on Samsung: ‘Connections’ > ‘SIM Manager’), tap ‘Add eSIM’ and select ‘Transfer from another device’ (wording may vary by brand). Choose your Jio number from the list of eligible SIMs, then confirm the transfer request on your existing phone when prompted.
  • Step 3: If a verification code appears on the new phone, enter it on your existing phone to authorise the transfer. Follow the on-screen instructions to finish installing the eSIM. The eSIM on your old phone is deactivated automatically once the transfer is successful.

  • Note:
    1. SMS service will be unavailable for up to 24 hours.
    2. Your existing plan and benefits are transferred to the new eSIM automatically — there is no need to buy a new plan.
    3. If you are moving from a physical Jio SIM, keep it inserted until the eSIM is active to avoid any service interruption. Once the eSIM is active, the physical SIM is deactivated automatically and can be safely discarded (cut it diagonally before disposal).
    4. If 'Transfer from another device' does not appear, install the latest system updates on both phones, or use the MyJio app method shown above.

The exact menu path varies by device manufacturer:
  • Google Pixel: Settings > Network & Internet > SIMs > Add SIM > Transfer from another device
  • Samsung Galaxy: Settings > Connections > SIM Manager > Add eSIM > Transfer from another device
  • OnePlus / Other Android: Settings > Mobile Network / SIM Management > Add eSIM > Transfer from another device

  • Using a physical Jio SIM on the same Android phone and want to switch it to eSIM? See the steps below.

    Steps to switch a physical Jio SIM to eSIM on the same Android phone.

    Go to 'Settings' > 'Network & Internet' > 'SIMs', tap your Jio number, and select 'Convert to eSIM' (wording may vary by brand — for example, 'Convert to eSIM' on Pixel and 'Convert SIM to eSIM' on Samsung One UI 6 and above). Follow the on-screen instructions to complete the conversion. Your existing plan and benefits are retained, and the physical SIM is deactivated automatically once the eSIM is active.

    Note:
    1. This option is available on the most recent Android phones. If you do not see it, install all available system updates, or switch to eSIM using the MyJio app method shown above.

    Good to know before you start:
    • Transferring an eSIM directly between two Android phones works on most recent Android phones (typically Android 14 and above). Before you begin, make sure both phones have a screen lock (PIN, pattern or password) turned on, are connected to Wi-Fi, have Bluetooth switched on, and are placed close to each other.
    • Switching a physical SIM to eSIM on the same phone is supported on newer Android phones (typically Android 15 and above)
    • Most phones in use today already support these features. If you don't see the option, install all available system updates on your phone and try again.

    Also check these how-to guides

    Still have questions? Check Jio eSIM FAQ

    Yes, you can transfer your existing eSIM to a new eSIM device. Activation of eSIM from the self-care process through SMS is easy and can be done at your convenience from home anytime.
    • Type GETESIM<32-digit EID><15-digit IMEI> and send it to 199 from the Jio number you wish to activate eSIM on.


    • To give your consent, type ‘1’ and send the SMS to 199.


    • With that, you'll receive the eSIM profile and a QR code via SMS and email respectively.


    • Within 10 minutes, you will receive an IVR call from +91 2235072222 on your Jio number.


    • Just press ‘1’ to give your consent on the call. You will have to wait for 2 hours while we process your eSIM request.
    Yes, it is simple to convert your physical SIM to Jio eSIM.
    Your existing plan will be transferred to the new Jio eSIM, along with all the benefits from your existing SIM.
    No, upgrading to a Jio eSIM is completely free. There are no charges involved in the process.
    Yes, a Jio eSIM can be transferred from an Android to an iPhone or vice versa.